Prefer rich modes of communication

And a new episode is out. This week our guest is Ben Mosior, and we will ramble about the heuristic “Prefer rich modes of communication” from the Xebia Essentials repository (https://essentials.xebia.com/rich-communication/). Our discussion will be centre on communication, from synchronous to asynchronous, from visual to verbal. Ben will share his opinion on the effects on bad communication in sociotechnical systems, and how good communication, such as Wardley Maps, can have a positive effect to get focus, from individual to organisation level.

Ben recommends:

• Learn Wardley Mapping (https://learnwardleymapping.com/)
• Working with Stories in Your Community Or Organization: Participatory Narrative Inquiry from Cynthia Kurtz (https://www.workingwithstories.org/)

Ben (@hiredthought) is an indie consultant who teaches Wardley Mapping and other ways to do stuff on purpose. Creator of the Learn Wardley Mapping (https://learnwardleymapping.com/) website, he is also a blogger, podcaster, trainer and public speaker!