Manage inertia heuristics

In this week’s episode, we host Alayshia Knighten. She is challenged with the “Manage inertia” pattern from the Simon Wardley Cotrine repository (https://wardleypedia.org/mediawiki/index.php/Doctrine_Patterns#Manage_inertia). She shares how she manages expectations to manage inertia with their customers. For that time is needed! During our conversation, we discuss how we learn and what can we do to influence others to learn.

Alayshia recommends:

• Charity Majors blog (https://charity.wtf/)
• Invitation to Anthropology by Luke Eric Lassiter
• If you want to learn something, start to do experiments by yourself!

Alayshia is an Onboarding Engineering manager at Honeycomb who specializes in Observability and Production Excellence. She is also a modern-day hippie that simply enjoys getting “ish” done while “buzzing” around with customers, transforming their DevOps world.